Refund Policy | Pest Master Private Limited

Our Commitment: Pest Master Private Limited is committed to fair, transparent, and customer-friendly refund and cancellation policies. We want every customer to feel confident booking with us.

1. Cancellation Policy

Customers may cancel a scheduled pest control service appointment subject to the following conditions:

Cancellation Timing	Refund Amount	Processing Time
More than 48 hours before appointment	100% Refund	5–7 business days
24 to 48 hours before appointment	50% Refund	5–7 business days
Less than 24 hours before appointment	No Refund	N/A
After service has been completed	No Refund (see warranty)	N/A

2. Free Inspection Policy

The initial inspection visit is completely free of charge. No payment is collected before the inspection. If you choose not to proceed with the service after the free inspection, there is no charge whatsoever.

3. Service Warranty and Re-Treatment

All services coordinated by Pest Master carry a service guarantee. If the pest issue recurs within the warranty period specified in your service quotation, we will arrange a free re-treatment at no additional cost.

To claim a warranty re-treatment, please contact us via WhatsApp at +91 75535 37069 within the warranty period with details of the recurrence.

4. Refund Process

To request a cancellation or refund, please contact us via:

WhatsApp: +91 75535 37069
Email: support@pestmaster.online

Refunds are processed to the original payment method within 5–7 business days of approval.

5. Non-Refundable Situations

Refunds will not be issued in the following situations:

Service has been fully completed as per the agreed quotation
Customer was not available at the property at the scheduled time without prior notice
Cancellation is made less than 24 hours before the scheduled appointment
Pest recurrence after the warranty period has expired

6. Rescheduling

Customers may reschedule a service appointment at no charge, provided the rescheduling request is made at least 24 hours before the original appointment time. Rescheduling requests can be made via WhatsApp at +91 75535 37069.

7. Contact for Refund Queries

Pest Master Private Limited
157, Shyamla Hills Rd, Block B, Shymala Hills, Bhopal, Madhya Pradesh 462013, India
Email: support@pestmaster.online
WhatsApp: +91 75535 37069