Privacy Policy

1. Who We Are

Pest Master Private Limited ("Pest Master", "we", "our", "us") is a professional pest control service aggregator and coordinator registered in India. Our registered office is at 157, Shyamla Hills Rd, Block B, Shymala Hills, Bhopal, Madhya Pradesh 462013, India.

We operate the website www.pestmaster.online and provide pest control service coordination through our verified partner professional network across all states of India.

2. Information We Collect

We collect the following information when you contact us via WhatsApp or our website:

• Your name and contact number (WhatsApp number)
• Your address or location for service delivery
• Description of your pest problem
• Service preferences and scheduling details

We do not collect payment card details, Aadhaar numbers, PAN numbers, or any sensitive financial information through our website.

3. How We Use Your Information

Your information is used solely for the following purposes:

• To coordinate and schedule pest control services at your property
• To assign a certified partner professional in your area
• To provide you with a service quotation after free inspection
• To follow up post-service and address any warranty claims
• To respond to your support queries via WhatsApp

4. Cookies and Tracking

Our website does not use tracking cookies, advertising pixels, or third-party analytics trackers. We do not track your browsing behaviour across other websites.

Basic server logs (IP address, browser type, page visited) may be retained for security purposes for up to 90 days.

5. Data Sharing

We share your contact and location information only with our verified partner pest control professional assigned to your service. This sharing is strictly necessary for service delivery.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

6. Data Retention

Your personal data is retained for up to 2 years from the date of your last service interaction, after which it is securely deleted. You may request earlier deletion by contacting us at support@pestmaster.online.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing

To exercise any of these rights, contact us at support@pestmaster.online or WhatsApp +91 75535 37069.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related queries, please contact:

Pest Master Private Limited
157, Shyamla Hills Rd, Block B, Shymala Hills, Bhopal, Madhya Pradesh 462013, India
Email: support@pestmaster.online
WhatsApp: +91 75535 37069